Privacy Policy

Sentro Payment (“Sentro Payment,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, store, process, and disclose personal data when you access or use our services.

This Privacy Policy applies to Sentro Payment’s website and any associated subdomains (collectively, the “Service”), as well as any applications, platforms, or tools operated by Sentro Payment. By accessing or using our Service, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information in accordance with this Policy and our Terms of Service.

Definitions and Key Terms

To ensure transparency and clarity throughout this Privacy Policy, the following terms are defined as set out below. Whenever these terms are used in this Policy, they shall have the meanings described herein:

Cookie: A small data file stored on your device by a website. Cookies are used to recognize your browser, improve user experience, enable functionality, and provide analytical insights such as usage patterns and preferences.
Company: References to “Company,” “we,” “us,” or “our” mean Furious Valley Trading Pvt. Ltd, the legal entity responsible for processing personal data under this Privacy Policy.
Country: The jurisdiction in which Sentro Payment or its founders are established. For the purposes of this Privacy Policy, the relevant jurisdiction is Spain.
Customer: Any individual, organization, or legal entity that registers for or uses Sentro Payment’s Services to manage transactions or interactions with its end users or customers.
Device: Any internet-enabled device, including a computer, mobile phone, tablet, or similar device, through which the Service can be accessed.
IP Address: A numerical identifier assigned to a device connected to the internet. IP addresses may be used to estimate geographic location and support security, fraud prevention, and compliance measures.
Personnel: Employees, contractors, consultants, or authorized representatives acting on behalf of Sentro Payment.
Personal Data: Any information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual, either directly or indirectly.
Service: The payment processing solutions, merchant services, and related offerings provided by Sentro Payment, as described on this website and in applicable agreements.
Third-Party Service: Any external entity that provides services, content, analytics, advertising, or integrations in connection with Sentro Payment’s platform.
Website: Sentro Payment’s official website located at https://sentropayment.com, including any related subdomains.
You: Any individual or legal entity accessing, registering for, or using Sentro Payment’s Services.

Information Automatically Collected

When you access or use our platform, certain information is collected automatically to ensure the secure, reliable, and compliant operation of our services. This information may include your Internet Protocol (IP) address, browser type and version, device identifiers, operating system, language preferences, time zone settings, and general device characteristics.

We may also automatically collect information relating to your interaction with our platform, including login activity, session data, device and connection details (such as browser plug-in types and versions), operating systems and platforms, aggregated transaction or usage activity, and full Uniform Resource Locator (URL) clickstream data to, through, and from our Website, including dates and times, pages viewed, search queries, and interactions with our Customer Support services.

Our Website uses cookies and similar tracking technologies, including browser cookies, Flash cookies (Local Shared Objects), and other comparable technologies, to support fraud prevention, security monitoring, performance optimization, and analytical reporting. During your visits, we may also use technologies such as JavaScript and log files to collect session-related information, including page response times, download errors, duration of visits to specific pages, page interaction data (such as scrolling, clicks, and mouse movements), and navigation methods used to exit a page.

The information collected automatically is generally technical or usage-based and does not directly identify you by name. However, in certain circumstances, it may be combined with other data to support security controls, fraud detection, regulatory compliance, system integrity, and internal analytics. Such data is processed strictly for legitimate business purposes, including risk management, compliance monitoring, service optimization, and the protection of our users, partners, and platform.

Personnel

If you are an employee, contractor, consultant, or employment applicant of Sentro Payment, we collect and process personal information that you voluntarily provide in connection with your employment relationship or application. This information is processed strictly for legitimate Human Resources and business purposes, including recruitment and selection, onboarding, payroll and benefits administration, performance management, regulatory compliance, internal workforce administration, and the fulfillment of legal and contractual obligations.

Personnel information is accessed only by authorized individuals and is handled in accordance with applicable employment, data protection, and labor laws. Where required, such information may be shared with trusted service providers (such as payroll processors or benefits administrators) strictly for the purposes outlined above and subject to appropriate confidentiality and data protection safeguards.

You may contact us at any time to request access to the personal information we hold about you, to request correction or updating of inaccurate or incomplete information, or to exercise other rights available under applicable data protection laws. Requests will be handled in accordance with legal requirements. Any changes made will not affect information that has already been processed or disclosed in compliance with this Privacy Policy prior to such request.

Sale of Business

In the event of a merger, acquisition, corporate restructuring, sale of assets, financing, or transfer of all or a portion of Sentro Payment’s business or assets—including those of any corporate affiliates—personal information may be transferred as part of such transaction. This may also occur in connection with insolvency, bankruptcy, reorganization, or similar legal proceedings.

Any recipient of personal information in such circumstances will be required to process that information in accordance with this Privacy Policy and applicable data protection and privacy laws. Where required, we will take reasonable steps to notify affected individuals and ensure appropriate safeguards are in place to protect their personal information during and after the transfer.

Affiliates

Sentro Payment may share personal information with its Corporate Affiliates where such disclosure is necessary for legitimate business purposes, operational support, regulatory compliance, internal administration, or the provision of Services. For the purposes of this Privacy Policy, a “Corporate Affiliate” refers to any entity that directly or indirectly controls, is controlled by, or is under common control with Sentro Payment, whether through ownership, management, or contractual arrangements.

Any personal information disclosed to Corporate Affiliates is processed in accordance with this Privacy Policy, applicable data protection laws, and appropriate confidentiality and security measures. Where required by law, such disclosures are supported by suitable safeguards, including data processing agreements and cross-border transfer mechanisms.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law principles. Subject to mandatory provisions of applicable data protection legislation, you agree that the courts of Spain shall have exclusive jurisdiction over any dispute, claim, or proceeding arising out of or relating to this Privacy Policy.

Depending on your place of residence, business location, or the nature of your interaction with our Services, additional local, national, or international data protection laws may apply. Nothing in this Privacy Policy limits any rights you may have under mandatory consumer or data protection regulations.

By accessing or using the Sentro Payment website, Services, or by otherwise interacting with us, you confirm that you have read, understood, and accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of our Services. Continued use following updates or revisions constitutes acceptance of such changes, except where consent is otherwise required by law.

Your Consent

By accessing, browsing, or using Sentro Payment’s website or Services, registering an account, submitting information, or engaging in any transaction, you acknowledge that you have reviewed this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein.

Where required by applicable data protection laws, consent is obtained explicitly and may be withdrawn at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out prior to such withdrawal.

Links to Other Websites

This Privacy Policy applies solely to the Services operated by Sentro Payment. Our platform may contain links to third-party websites, applications, or services that are not owned, operated, or controlled by us. These links are provided for convenience or informational purposes only.

Sentro Payment does not assume responsibility for the privacy practices, content, accuracy, or security of third-party websites. Once you leave our Services, this Privacy Policy no longer applies, and your interaction with any third-party website is governed by that party’s own privacy policy and terms. We encourage you to review such policies before providing any personal information.

Cookies

Sentro Payment uses cookies and similar tracking technologies to enhance website functionality, improve performance, support security measures, and analyze user interactions. Cookies are small data files stored on your computer or mobile device by your web browser when you visit our website.

Cookies enable essential functions such as session management, authentication, and user preference retention, helping us deliver a consistent and efficient user experience. While most cookies do not directly identify you, they may collect technical or usage information. Sentro Payment does not store sensitive personal information, such as payment credentials, directly within cookies.

Blocking and Disabling Cookies and Similar Technologies

You may control, restrict, or disable cookies and similar tracking technologies through your browser or device settings. Please note that disabling certain cookies—particularly those that are strictly necessary—may impact the availability, performance, or functionality of our website and Services.

Blocking cookies may result in the loss of saved preferences, such as login details or language settings. Disabling cookies does not automatically remove existing cookies from your device; these must be deleted manually through your browser settings. For detailed instructions, please consult your browser’s help documentation or support resources.

Kids’ Privacy

Sentro Payment does not knowingly collect, process, or solicit personal data from individuals under the age of 13. Our Services are not intended for, nor directed to, children under 13 years of age.

If you are a parent or legal guardian and believe that a child has provided personal data to us without appropriate consent, please contact us immediately. Upon becoming aware of such data collection, we will take prompt and reasonable steps to delete the information and prevent further processing, in compliance with applicable child data protection laws.

Changes To Our Privacy Policy

Sentro Payment may update this Privacy Policy periodically to reflect changes in our Services, legal requirements, business practices, or regulatory obligations. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Where required by applicable law, we will provide notice of material changes prior to their effective date, including through our website or direct communication. Your continued use of the Services after an updated Privacy Policy becomes effective constitutes acceptance of the revised terms, unless additional consent is required by law.

Third-Party Services

Our Services may include or make available content, products, applications, or services provided by third parties, or contain links to third-party websites (“Third-Party Services”). These Third-Party Services are provided solely for convenience and informational purposes.

Sentro Payment does not control, endorse, or assume responsibility for the content, accuracy, security, availability, or privacy practices of any Third-Party Services. Any interaction with Third-Party Services is governed solely by the applicable third party’s terms and policies.

You acknowledge and agree that Sentro Payment shall not be liable for any loss, damage, or harm arising from your access to or use of Third-Party Services. We encourage you to review the applicable terms and privacy policies of third parties before engaging with their services or providing personal information.

Tracking Technologies

Google Maps API
Google Maps API is used to enable location-based features such as interactive maps, route planning, and location visualization. Google Maps API may collect information from you and your device for security, operational, and performance purposes. Any data collected through Google Maps API is processed in accordance with Google’s own Privacy Policy.
Cookies
We use cookies to enhance the performance and functionality of our Services. While cookies are not essential to basic website usage, disabling them may limit certain features, such as embedded media or session persistence, and may require you to re-enter login details during subsequent visits.

Information about General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA), Sentro Payment may collect and process personal information about you in accordance with the General Data Protection Regulation (GDPR). This section explains how and why such data is collected, the legal basis for processing, and the measures we implement to ensure your personal data is protected against misuse, unauthorised access, or unlawful disclosure.

What is GDPR?

The General Data Protection Regulation (GDPR) is a comprehensive European Union data protection and privacy law that governs how organisations collect, process, store, and protect personal data belonging to individuals within the European Union.

GDPR applies not only to organisations established within the EU but also to organisations worldwide that process personal data of EU residents. Because the protection of personal data is a core value at Sentro Payment, we apply GDPR standards as a baseline framework across our global operations, regardless of geographic location.

What is personal data?

Personal data refers to any information that relates to an identified or identifiable natural person. Under GDPR, this includes information that can identify an individual directly or indirectly, either on its own or when combined with other data.

Examples of personal data include, but are not limited to, names, email addresses, financial information, IP addresses, physical addresses, identification numbers, biometric data, genetic data, location data, and other attributes that may reveal an individual’s identity.

GDPR establishes key data protection principles that require:

Personal data must be processed lawfully, fairly, and transparently, and used only in ways that individuals would reasonably expect.
Personal data must be collected for specified, explicit, and legitimate purposes and not further processed in a manner incompatible with those purposes.
Personal data must be adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
Personal data must be kept accurate and up to date, and retained only for as long as necessary to fulfil its intended purpose.
Individuals subject to GDPR have the right to access their personal data, request rectification or deletion, restrict or object to processing, and request data portability to another service provider.

Why is GDPR important?

The General Data Protection Regulation (GDPR) establishes enhanced requirements for how organisations collect, process, store, and protect personal data. It strengthens individual rights, increases accountability, and imposes significant penalties for non-compliance. GDPR represents a global benchmark for data protection and privacy.

At Sentro Payment, data protection is not merely a regulatory obligation—it is a fundamental principle. We recognise the importance of safeguarding personal data and have implemented robust security, governance, and privacy controls that meet and, in many cases, exceed GDPR requirements. Our commitment ensures transparency, integrity, and trust in every interaction.

Individual Data Subject’s Rights – Data Access, Portability and Deletion

Sentro Payment recognises and upholds the rights of individuals (“Data Subjects”) under applicable data protection laws, including the General Data Protection Regulation (GDPR). These rights include the right of access, rectification, erasure (“right to be forgotten”), restriction of processing, data portability, and the right to object to certain processing activities.

Personal data is processed and stored solely through vetted service providers that operate under binding Data Processing Agreements (DPAs) and implement appropriate technical and organisational safeguards to ensure GDPR compliance, confidentiality, integrity, and availability of data.

Sentro Payment retains personal data only for as long as necessary to fulfil contractual, legal, regulatory, accounting, and operational obligations. Unless a longer retention period is required by applicable law, certain records may be retained for up to six (6) years. Upon account closure or deletion, personal data is securely erased or anonymised in accordance with applicable legal requirements and internal retention policies.

Where required by GDPR, individuals may submit requests to access, correct, obtain a copy of, restrict processing of, or request deletion of their personal data. Sentro Payment provides reasonable self-service tools and support mechanisms to facilitate the exercise of these rights. Requests may also be submitted through our designated support channels, including inquiries related to API-based data processing.

California Residents

This section applies solely to residents of the State of California and is provided in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Sentro Payment provides transparency regarding the categories of Personal Information collected, the purposes for which such information is used, the sources of collection, and the categories of third parties with whom information may be disclosed.

California residents have the following rights under applicable law:

Right to Know and Access: You may submit a verifiable request to receive information regarding (i) the categories of Personal Information collected, used, or disclosed; (ii) the purposes for collection or use; (iii) the categories of sources from which the information is collected; and (iv) the specific pieces of Personal Information we have collected about you.
Right to Deletion: You may request deletion of Personal Information collected about you, subject to applicable legal, regulatory, and contractual exceptions.
Right to Equal Service and Non-Discrimination: Sentro Payment will not discriminate against you for exercising any rights under the CCPA or CPRA.
Right to Opt-Out of Sale or Sharing: Sentro Payment does not sell or share Personal Information as defined under the CCPA.

Sentro Payment will respond to verifiable consumer requests within the timeframes required by applicable law. Requests may be submitted using the contact information provided in this Privacy Policy.

California Online Privacy Protection Act (CalOPPA)

In compliance with the California Online Privacy Protection Act (CalOPPA), Sentro Payment discloses how Personal Information is collected, used, shared, and protected, as described throughout this Privacy Policy.

Under CalOPPA, users have the right to:

Access Information: Request disclosure of the categories and specific pieces of Personal Information collected, used, or disclosed.
Equal Treatment: Exercise privacy rights without discrimination.
Deletion: Request deletion of Personal Information, subject to applicable legal retention obligations.
Opt-Out of Sale: Request that Personal Information not be sold. Sentro Payment does not sell Personal Information.

Sentro Payment does not currently respond to “Do Not Track” (DNT) signals transmitted by web browsers, as there is no universally accepted standard for such signals under CalOPPA.

Upon receipt of a verified request to exercise your data protection rights, Sentro Payment will respond without undue delay and, in any event, within one (1) month, as required under applicable data protection laws. Where requests are complex or numerous, this period may be extended in accordance with legal requirements, and you will be notified accordingly.

To exercise any of your rights, including access, correction, deletion, restriction, or data portability, please contact us using the details below. Sentro Payment does not sell Personal Information under any circumstances.

If you require additional information regarding your rights or our data protection practices, please contact us and we will be pleased to assist you.

Contact Us

If you have any questions about this Privacy Policy, our data protection practices, or wish to exercise your rights under applicable privacy laws, please contact us:

Email: sentropayments@gmail.com